Privacy Policy

Our Duchy Hotels privacy policy outlines the way in which we will protect our customer’s data. Your privacy is extremely important to us as a company and we will strictly protect all information provided. All personal information provided is voluntary and your use of this website will constitute acceptance of this policy.



Information provided by yourselves will be used for creating and maintaining reservations, records, improving our products, services and standards, forwarding occasional promotional offers that you request or we other materials feel you may find interesting. Examples of such information are; name and title, postal address, email address, contact information, geological information, demographic information and any other relevant information.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

We at Duchy Hotels understand the importance of keeping your personal and sensitive information secure and have put in place extensive safeguards to ensure that this is the case. Our comprehensive safeguards protect your data both online and in our possession. 

We use SSL security and CVV2/CVC2 verification to ensure that online transactions are handled in the most secure manner feasible.

If you have previously given your consent for us to contact you regarding any special offers or marketing correspondence, you may opt out at any time by emailing ‘stop’ to info@palacepaignton.com, calling us on 01803 555121, or by writing to us at the address provided on our website.

 We do not pass on any of your personal information to third parties unless required by law to do so.

We use the highest level of security and encryption methods available for processing payments online. That means your payment details are as secure as they possibly can be when you make a purchase from us.

We also strictly adhere to best practices of data protection and PCI compliance. In plain english… your details are are as secure as they possibly can be when you make a purchase from us.